Pennsylvania Returns $190,000 to Drivers Charged for Repairs They Never Got

Pennsylvania Attorney General Dave Sunday announced a settlement on Sep 28, 2026, with Mavis Tire Supply, LLC — the vehicle-repair company known as Mavis Discount Tire — over allegedly deceptive sales practices at its Pennsylvania shops [1]. Under the settlement, Mavis will pay $215,000 in monetary relief, with an additional $100,000 becoming due if the company violates any of the agreement’s terms [1].

The settlement resolves an investigation involving allegations that Mavis recommended and charged consumers for vehicle repair and maintenance services that were unnecessary or that Mavis did not actually perform — and that Mavis failed to perform vehicle repairs and maintenance in a skilled or workmanlike manner [1]. The settlement was filed in the Philadelphia County Court of Common Pleas by Senior Deputy Attorney General Jim Wise [1]. A settlement agreement, the office noted, is not an admission that the law was violated [1].

Of the total, $190,000 is earmarked as restitution for consumers harmed by the practices — both those who already filed a complaint and those who will file one with the Office of Attorney General, with sufficient support, by Tuesday, January 26, 2027 [1][2]. Another $25,000 is set aside for costs [1]. “Consumers put their trust in mechanics and car repair companies to provide reliable advice and services,” Sunday said in a statement. “This settlement will return money to consumers who paid for services they did not need or want. Anyone who has not yet filed a claim and believes they were a victim of these practices should file a complaint as soon as they can” [1].

What the company agreed to do

Mavis, which operates more than 130 branch locations in Pennsylvania, has agreed to maintain the oversight and training necessary to ensure its employees and representatives comply with the law and the settlement going forward [1]. If it breaks the terms, it owes an additional $100,000 on top of the $215,000 [1][2].

How to get your money back

Any Pennsylvania driver who believes they were charged for unnecessary repairs — or billed for work Mavis never performed — can submit a complaint to the Bureau of Consumer Protection online, by calling 1-800-441-2555, or by emailing [email protected], before January 26, 2027 [1]. Complaints need sufficient supporting documentation for a share of the restitution fund [1].

Auto-repair disputes are a classic consumer-law target because of the information gap: most drivers cannot verify whether a recommended flush, replacement, or realignment was truly needed, or done at all. The settlement’s structure — restitution for documented claims, plus a conditional penalty hanging over future violations — is designed to reach drivers already overcharged while giving the company a financial reason to keep its service bays honest going forward [1][2].

Terms

• Assurance of Voluntary Compliance: a settlement in which a business agrees to stop alleged conduct and often pay restitution, without admitting it broke the law.
• Restitution: money paid back to consumers who were financially harmed, to restore what they lost.
• “Workmanlike manner”: work performed with the skill, care, and diligence reasonably expected in the trade.

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